Cancellation Policy- We are a service business. That means that our product is our time. For that reason, last minute re-schedules or cancellations cost us time and money. For that reason we have put in place certain cancellation policies so that we don’t find ourselves with unused training slots at the last moment and so that our clients remain committed to the care and training of their dog.
No refunds will be given for a cancelled appointment. If a customer of Ty the Dog Guy decides to not continue with training that has been pre-paid then they will be given a credit for any remaining appointments. Credits can be used with the customer’s dog, future dogs, or may be transferred to a friend or family member.
If a customer cancels an appointment that has not been prepaid then they will be responsible for the cost of the appointment UNLESS they cancel within 10 days of the scheduled appointment. Customer agrees that the payment will be made with the credit card that is on file or will be billed for the missed appointment.
Reschedule Policy- There is a $75 fee for rescheduling an appointment up until 72 hours before the appointment. Within 72 hours of the appointment the customer agrees to pay the entire rate for the training time slot that was lost.
Ty the Dog Guy Inc is the owner of Ty the Dog Guy
Your privacy on the Internet is of the utmost importance to us. At Ty the Dog Guy DBA Ty the Dog Guy, we want to make your experience online satisfying and safe.
Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
Information gathered and tracked by Ty the Dog Guy DBA Ty the Dog Guy
Ty the Dog Guy DBA Ty the Dog Guy gathers two types of information about users:
- Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to participate in our online contest and offers, to email a friend, and from participation in product reviews and surveys:
- Information Ty the Dog Guy DBA Ty the Dog Guy gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to customers’ needs. Under no circumstances does Ty the Dog Guy DBA Ty the Dog Guy divulge any information about an individual user to a third party.
- We will never share or misuse any information you provide when placing an order on our site including name, phone number, credit card, address etc.
Ty the Dog Guy DBA Ty the Dog Guy Gathers User Information In The Following Processes:
Optional Voluntary Information
We offer the following free services, which require some type of voluntary submission of personal information by users:
1. Electronic newsletters policy
We may offer a free electronic newsletter to users. Ty the Dog Guy DBA Ty the Dog Guy gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users can also subscribe to the newsletters at the time of registration.
2. “E-mail this to a friend” policy
Our site users can choose to electronically forward a link, page, or documents to someone else by clicking “e-mail this to a friend”. The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.
We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. Ty the Dog Guy DBA Ty the Dog Guy may use a system to “tag” users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.
Ty the Dog Guy DBA Ty the Dog Guy tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Ty the Dog Guy DBA Ty the Dog Guy does break down overall usage statistics according to a user’s domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user’s browser).
Ty the Dog Guy DBA Ty the Dog Guy sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don’t like based on traffic to those areas as well as to provide our customers with the type of products they are searching for. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.
This website will store some information about your preferences on your own computer inside a tiny file called a cookie. A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device.The cookie allows the website to remember your actions or preferences over time.
You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.
Most browsers support cookies, but you can set your browser to decline them and can delete them whenever you like.You can find instructions here for how you can do that on various browsers.
1) Identify you as a returning user and to count your visits in traffic statistics analysis
2) Remember your custom display preferences (such as whether you prefer comments to display all-collapsed or not)
4) Provide other usability features, including tracking whether you’ve already given your consent to cookies
Enabling cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience.
The cookie-related information is not used to identify you personally and is not used for any purpose other than those described here.
Third Party Advertising
This site has third-party advertising companies serving ads to you when you visit. These companies may store information about your visits here and to other websites in order to provide you with relevant advertisements about goods and services. For example, if they know what ads you are shown while visiting this site, they can be careful not to show you the same ones repeatedly.
These companies may employ cookies and other identifiers to gather information which measures advertising effectiveness. The information is generally not personally identifiable unless, for example, you provide personally identifiable information to them through an ad or an email message.
They do not associate your interaction with unaffiliated sites with your identity in providing you with interest-based ads.
This site does not provide any personal information to advertisers or to third party sites. Advertisers and other third-parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that users who interact with or click on a personalized ad or content are part of the group that the ad or content is directed towards (for example, readers in the Pacific Northwest who read certain types of articles). Also, some third-party cookies may provide them with information about you (such as the sites where you have been shown ads or demographic information) from offline and online sources that they may use to provide you more relevant and useful advertising.
To learn more about what options you have about limiting the gathering of information by third-party ad networks, you can consult the website of the Network Advertising Initiative.
You can opt out of participating in interest-based advertising networks, but opting out does not mean you will no longer receive online advertising. It does mean that the companies from which you opted out will no longer customize ads based on your interests and web usage patterns using cookie-based technology.
This site does not sell, rent, or disclose to outside parties the information collected here, except as follows:
(a) Affiliated Service Providers: This site has agreements with various affiliated service providers to facilitate the functioning of the site. For example, the site may share your credit card information with the credit card service provider to process your purchase. All administrative service providers that this site uses are required to have the same level of privacy protection as this site does, and therefore your information will be handled with the same level of care. Additionally, for example, this site may use analytic or marketing services such as Google Analytics, Google Adsense, Taboola, or RevContent, to which collection you hereby unconditionally consent.
(b) Where required by law: This site may share the collected information where required by law, specifically in response to a demand from government authorities where such demand meets the legal requirements.
(c) Statistical Analysis: This site may share Non-Personal Information and aggregated information with third parties, including but not limited to for advertising or marketing purposes. No Personal Information will be shared in this manner.
(d) Transactions: In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where Personal Information may be disclosed or transferred as a business asset.
How To Opt Out Of Interest-Based Advertising
Opting Out of Interest-Based Advertising Services: This website is a member of the Network Advertising Initiative(NAI) and adheres to the NAI Codes of Conduct as described on the NAI website. This website also adheres to the Digital Advertising Alliance (DAA) Self-Regulatory Principles. For a description of the DAA Program, please visit theDAA website.
Opting Out of Interest-Based Advertising by Third Parties: To find out more about interest-based advertising on the internet and how to opt out of information collection for this purpose by companies that participate in the Network Advertising Initiative or the Digital Advertising Alliance, visit NAI’s opt-out page or DAA’s Consumer Choice Page.
Use of information
Ty the Dog Guy DBA Ty the Dog Guy uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.
As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, contests, etc. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Ty the Dog Guy DBA Ty the Dog Guy never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.
When we use tracking information to determine which areas of our sites users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users. But we don’t track which terms a particular user enters.
Ty the Dog Guy DBA Ty the Dog Guy operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.
We give users options wherever necessary and practical. Such choices include:
- Opting not to register to receive our electronic newsletters.
- Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users